This Privacy Policy explains how Mortgage by Q ("Mortgage by Q," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit mortgagebyq.com, submit an inquiry or loan application, respond to one of our ads, or communicate with us by phone, email, or text message. Mortgage by Q is a mortgage brokerage located in Irvine, California (NMLS #1028669 and #1566096).
If you check the text message consent box on one of our forms, you agree to receive text messages from Mortgage by Q and its licensed loan officers at the mobile number you provided. Messages may include follow-ups about your inquiry, appointment reminders, and document and loan-status updates. Consent to receive texts is not a condition of purchase or of any loan. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. See our SMS Terms for details.
No sharing of mobile information. We do not sell, rent, or share mobile phone numbers, or text message opt-in data and consent, with third parties or affiliates for their marketing or promotional purposes. Mobile information may be used and disclosed only to our licensed loan officers acting on our behalf and to service providers that help us deliver messages (such as our messaging and CRM providers), and only to service your request and operate our texting program.
| Who | Why |
|---|---|
| Licensed loan officers and partner lenders | To respond to your request, quote your loan, and process your application. They may use your information only for that purpose. |
| Service providers | Hosting, customer relationship management, messaging, email, e-signature, document storage, analytics, and advertising platforms that act on our behalf under confidentiality obligations. |
| Consumer reporting agencies, appraisers, title and escrow companies | To carry out steps of your loan that you authorize. |
| Regulators, courts, and law enforcement | When required by law or to protect rights, safety, and security. |
| Business transfers | If we are involved in a merger, sale, or reorganization, subject to this policy. |
We do not sell your personal information for money and we do not share it with third parties for their own marketing. The sharing described above is limited to fulfilling your request and running our business.
As a mortgage broker we are subject to the Gramm-Leach-Bliley Act and applicable California financial privacy laws. We protect nonpublic personal information with administrative, technical, and physical safeguards, and we limit access to people who need it to serve you. We do not share nonpublic personal information with non-affiliated companies for their own marketing.
We use cookies and pixels to remember preferences, understand how our site is used, and measure and improve our advertising. You can block or delete cookies in your browser settings, and manage ad personalization in your Facebook, Instagram, and Google account settings. Blocking cookies may affect how parts of our site work.
To make a request, contact us using the details below. We may need to verify your identity first.
We use reasonable safeguards, including encryption in transit and restricted access, to protect your information. No method of transmission or storage is completely secure. We keep information as long as needed to provide services, meet legal, tax, and regulatory record-keeping requirements, and resolve disputes, then delete or de-identify it.
Our services are not directed to anyone under 18, and we do not knowingly collect information from children.
We may update this policy from time to time. The "Last updated" date above shows when it last changed. Material changes will be posted on this page.
Mortgage by Q
Irvine, California
Phone: (949) 536-7410
Email: [email protected]